Testimonials

If you would like to comment on any aspect of our service please use our feedback form.

"I placed this order yesterday 25th November.
I received delivery this morning at around 9.30am!!!!
Fantastic service!!"

"I would just like to say how pleased and impressed I am with my recent order. I ordered on Friday morning and the items arrived on the Monday morning the items were exactly as described and were of excellent quality. Also I had incorrectly input the postcode for the delivery address I called yourselves and spoke to I think "Sabrina" who changed the address for me and was very, very helpful.
Credit where credit’s due an overall excellent service. Thanks"
Katie Winstanley

"Thank you so much for your prompt response, I appreciate your help & am so happy with the customer service that has been provided by your company I hope to purchase lots from the website in the future!!! Thanks again & have a Merry Christmas!!"

"I want to thank you & your company for being so quickly responsive to my concern & also to say how beautifully packaged it was when my daughter opened it on Christmas Day.
Very warmest regards & hope you all had a lovely festive holiday."
Tina De-casas-canham

"Have received the 2 bars today - super quick service - thanks for sorting it out for us."
Elaine

"Thank you gift has been delivered and recipient was delighted. Just hope he doesn't make himself sick!
Thanks again and Happy New Year."
Carol Hill

"Just letting you know my order arrived half an hour ago, thank you so much.
You have been really nice and the transactions have been very smooth.
I have recommended you to friends and family.
Thanks again"
Carrie

"I'd like to thank you for your prompt delivery and presentation of the order as well as the fantastic customer service I recieved in asssisting me In choosing and putting together my order. I have already placed my next order with you. Fantastic Job, Most Appreciated."

"I just had to write and say how delighted I am with your service. I placed my order on Tuesday and it arrived this morning - it is beautifully presented and I will use your services again - you really are the best!"
Suzanne Steele

"Thank you for another fantastic order. Have been back to Cadbury Gifts Direct many times in the past couple of years and have been really impressed with the product and service each time. I will be back!!"

"Your service is as good as your chocolate thanks very much"

"I would just like to congratulate you on a terrific service. I am a customer of long standing, and will continue to use your excellent service"

"I recently ordered a gift from Cadbury for a friend who is having a bit of a bad time. The gift box cheered her up so much - the packaging just as much as the chocolate. I just wanted to say thank you so much to you all for the promptness of delivery and for the high quality of gift and packaging."

"I ordered some items from you at 3.p.m yesterday (Weds) afternoon. They arrived by courier at 8.25a.m today (Thursday). That's what I call service. I will be definately using and recommending Cadburys Direct to my friends. By the way, the goods arrived in perfect condition. My only problem is keeping my hands off them until Easter!
Bernadette Croston, Manchester

"We are really impressed with the way you have responded to our comments and will use the Gifts Direct service again".
The Williams family, Chippenham

"I would like to congratulate Cadbury's uk.Over the christmas period I did a lot of shopping on line. Your website was a cut above the rest and very user friendly. You also seem to be the ONLY company that takes note of delivery schedules and bothers to read notes on parcels as to the delivery and what to do with one when the person at the address is out. Thankyou to all the staff involved in getting this special gift to my sister I will most definately be using your company again and recommending them to any of my friends." THANK YOU"
Andrea Versalko, New Zealand

"I am writing to let you know how impressed I was by the prompt and helpful response I received to an enquiry/comment I submitted at the Cadbury Gifts Direct website, at the end of November. When I sent the comment, I did not really expect to get a response at all, let alone a personal reply with detailed instructions on how to achieve the "nominated day" order that I had thought impossible.

Thank you so much! I am extremely grateful to you for your help. It has left me with a very favorable impression of your company. As a result of the email and the good service, you have gained a new regular customer!"
Jennifer Henson

"I am writing to say how pleased I was with my order. I placed an order last last Friday pm to be delivered to an Uncle for his birthday and to cheer him up. It was delivered by 10.30am on Saturday. He was thrilled and so am I. It is good to know that there are still some companies left you can pleasantly surprise you. I cannot sign your praises enough. Thank you once again and I hope to be able to use this service again."
Carolyn Haines

"I'd like to thankyou for your prompt delivery and presentation of the order as well as the fantastic customer service I recieved from Andy in asssisting me In choosing and putting together my order. I have already placed my next order with you. Fantastic Job, Most Appreciated."

"I will certainly be using this service in the future for further gifts to my family and friends".
Anna Bishop, Solihull

"Thank you for such good and prompt service. The order arrived today".
Bernadette Watkins, Essex

"I am very impressed with you offering and delivering on a refund and have made sure all my mates are aware that your customer service is excellent".
Sarah

"I would like to comment on an exceptional service from your online booking site. I have been living overseas for 2 years and constantly trying to find good quality products and great online service to send gifts to my nephews, having only a few 'reliable' websites that I constantly go back to (after several awful experiences trying out new ones), I wanted to try a different product and stumbled across your website, for some easter treats for my nephews. The goods arrived within 2 days, im told were beautifully presented and i am now the best Auntie in the world !!! I just want to say thank you - pleasant change to deal with good quality products armed with great service."
Julie Daniels, Sydney

"You have just sent a delivery to my son and would like to express my delight and appreciation at your professionlism and courtesy, keeping me informed throughout and delivering on time. Thank you very much"
Colleen Formica

"Many kudos and tons of thanks for delivering my recent order in time for Easter, even though technically I was past the deadline for ordering. What a delightful surprise that the order arrived in time, even though the online schedule said next Tuesday. It seems as though you went the extra mile to help the Easter Bunny and me out, and I really, really, really appreciate such great service. Thanks again"
Julie Jervis

"I ordered a tin of Cadbury Heroes to be sent to my husband (stationed in Iraq with the RAF) for his forthcoming birthday. I was very impressed that the gift arrived in well under a week from placing the order. It is currently being kept out of the sun ready to be opened on the special day and enjoyed by everyone in the office. Many thanks for offering a service to BFPO addresses, that so many other online retailers shy away from - and for making the P&P so reasonable too! Things like this make a REAL difference in lifting the spirits of our troops! Thank you".
Sue